Where to get
Start at the vendor. Deploy from your own tenant.
Nettrace24 hosts no files and resells nothing. Most products we review are cloud services or vendor-run subscriptions, so the safe path is short: sign up on the vendor's own site, then deploy only the agent packages your account generates. The desktop tools we cover — two open-source projects and one Windows scanner that is free only for personal use — have their own short checklist below. Here is the routine for a new trial.
Start the trial on the vendor's site
Type the vendor's address yourself or use the links in the table below, which point to each vendor's own domain. Be wary of search ads and lookalike domains that imitate a vendor's sign-up page; check the address bar shows the vendor's exact domain over HTTPS before you enter any company details. Use a work mailbox you control, and turn on multi-factor authentication for the first account before you invite anyone else.
During a trial, create a separate test organisation or site inside the tenant instead of enrolling a live client straight away. It keeps trial agents easy to find and remove if you decide not to continue.
Verify the agent package your tenant generates
- Generate it yourself. Create the agent package from inside your own console, for a named client or site. Never reuse a package someone sent you, even a colleague — generate a fresh one.
- Check the digital signature. On Windows, open the file's Properties and the Digital Signatures tab, and confirm the signer is the vendor's company name and the signature is reported as valid. On macOS, the package should be signed and notarised; the system will warn you if it is not.
- Compare the hash where one is published. If the vendor shows a SHA-256 value, compare it in PowerShell with
Get-FileHash .\agent-package -Algorithm SHA256or on macOS withshasum -a 256 agent-package. - Keep endpoint protection switched on. A genuine agent never needs antivirus disabled to run. If your security tool blocks it, add a narrowly scoped exclusion for the vendor's signed files using the vendor's documentation — not a blanket exception.
- Watch it check in. Once deployed, the device should appear under the right client in your console within minutes. A device that shows up somewhere unexpected is a reason to stop and investigate.
Desktop tools: get them from the publisher, then verify
Angry IP Scanner and Wireshark are free, open-source applications, and LizardSystems Network Scanner is a Windows program that is free for personal use but needs a paid business licence for client work. None of them is a cloud service, so there is no tenant to sign in to — which makes the source of the file matter even more. Popular free tools are a favourite disguise for bundled adware and worse on third-party mirror sites.
- Use the publisher's own domain. Get Angry IP Scanner only from
angryip.org(which points to the project's own release pages), Wireshark only fromwireshark.org, and Network Scanner only fromlizardsystems.com. Type the address yourself rather than clicking a search ad. - Check the signature where there is one. Wireshark's Windows packages are code-signed: open the file's Properties and confirm the Digital Signatures tab names the Wireshark Foundation and reports the signature as valid. On macOS, the system warns you if an app is not signed and notarised. Where a project does not sign a build, the published hash is your check.
- Compare the published hash. Wireshark publishes SHA-256 values for every release on its site, and LizardSystems lists a SHA-256 value on its Network Scanner release page; compare with
Get-FileHash .\file -Algorithm SHA256in PowerShell orshasum -a 256 fileon macOS and Linux. On Linux, the distribution's own package repository is a sound alternative. - Keep capture components official too. Wireshark on Windows relies on the Npcap capture driver, which its setup offers to add; accept it from there rather than from anywhere else.
- Check the licence before client work. Open-source tools carry no fee, but a "free for personal use" licence does not cover commercial work. For LizardSystems Network Scanner, buy the business licence from the vendor before using it on a client network.
- Write down the authorization. Scanners and packet analyzers belong on networks you manage or have written permission to assess. Record that permission in the client file before the first sweep or capture.
Product → official site
| Product | Section | Vendor | Licence | Official site |
|---|---|---|---|---|
| NinjaOne | RMM | NinjaOne | Commercial SaaS · trial on request | ninjaone.com → |
| Atera | RMM | Atera | Commercial SaaS · trial | atera.com → |
| Syncro | RMM | Syncro | Commercial SaaS · trial | syncromsp.com → |
| Action1 | Patch | Action1 | Commercial SaaS · free tier for small fleets | action1.com → |
| Lansweeper | Network | Lansweeper | Commercial subscription · trial | lansweeper.com → |
| Auvik | Network | Auvik Networks | Commercial SaaS · trial | auvik.com → |
| PRTG Network Monitor | Network | Paessler | Commercial subscription · trial | paessler.com → |
| Angry IP Scanner | Network | Anton Keks | Free, open source (GPLv2) | angryip.org → |
| Wireshark | Network | Wireshark Foundation | Free, open source (GPLv2) | wireshark.org → |
| LizardSystems Network Scanner | Network | LizardSystems | Free for personal, non-commercial use · paid business licence per machine | lizardsystems.com → |
Links with an arrow open the vendor's own website directly, in a new tab. None of them is an affiliate link and we earn nothing from them — see our disclosure.
Common questions
Does Nettrace24 host any software or agent packages?
No. We host no files of any kind. Every product link opens the vendor’s own website, where trials and subscriptions are handled by the vendor, and agent packages are generated inside your own account.
Where should an RMM agent package come from?
Only from your own tenant of the RMM platform, generated by a technician on your team for a specific client or site. Treat an agent package from anywhere else — an email attachment, a chat message, a shared drive you did not set up — as untrusted.
Someone emailed me a link to run a support agent. Is that safe?
Assume it is not. Posing as IT support and asking for a remote agent to be run is a common way attackers gain access. Confirm through a phone number you already have for your MSP or IT team, never through contact details in the email itself.